Management, technology failures, miscommunication plagued MNsure

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February 12, 2014
Cathy Wurzer - Host, Unknown - Interviewee, April Todd-Malmlov - Interviewee, Becky Fink - Interviewee, Elizabeth Stawicki - Reporter, Catharine Richert - Contributor, Dannette Coleman - Interviewee, Michael Krigsman - Interviewee, Mike Turpin - Interviewee, Bill Catlin - Editor, Tom Baden - Interviewee, Brian Beutner - Interviewee
Listen: Management, technology failures, miscommunication plagued MNsure
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MPR’s Elizabeth Stawicki looks into the many intitial rollout problems of MNsure, the state’s health insurance exchange.

MNsure leaders blamed tight deadlines and evolving federal requirements for the website's malfunctions. However, internal MNsure documents and interviews with insurance company officials, county workers, and other stakeholders reveal a more complicated story.

Awarded:

2014 Minnesota AP Award, Best in Show - Radio Class III category

2014 Minnesota AP Award, first place in Documentary/Investigative - Radio Division, Class Three category

2015 MNSPJ Page One Award, first place in Radio - Investigative category

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Materials created/edited/published by Archive team as an assigned project during remote work period and in office during fiscal 2021-2022 period.

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