November 30, 2000 - From Minnesota Public Radio, this is Future Tense for November 30th. I'm Jon Gordon. Today, e-customers: more satisfied than brick and mortar shoppers... ((tease cut)) Each quarter the University of Michigan business school releases the American Customer Satisfaction Index. The ACSI measures how satifsied consumers are across different segments of the economy. For the first time the ACSI looked at electronic commerce, and the results show Americans are generally happier with e-commerce than the old-fashioned kind. Professor Claes Fornell is director of the National Quality Research Center at the University of Michigan. ((fornell))
November 29, 2000 - Future Tense investigates medical information on the internet and how many internet users rely on the internet for health information.
November 28, 2000 - Miniature police robots are doing police work in California.
November 24, 2000 - Should people buy the new Pentium computer just because it is new? That is what Dell is hoping for.
November 23, 2000 -
November 22, 2000 - Some critics of the government-operated Carnivore surveillance system is snooping into too many innocent lives. Sony is demonstrating humanoid robots. Librarians realize that the internet is going to change the role of librarianship.
November 20, 2000 - A giant internet marketplace for the automotive industry sputters. A free online reference service is going to be offered by librarians.
November 17, 2000 - From Minnesota Public Radio this is Future Tense for November 17th. I'm Jon Gordon. Today, the dotcom meltdown: --tease cut-- Internet retail companies in trouble...after this news.
November 16, 2000 -
November 15, 2000 -