Weekend: Lyman Steil on listening
April 19, 1980 - On this Weekend program, MPR’s Rich Dietman interviews Lyman Steil, Chairman of the Speech and Communications Division of the Rhetoric Department of the University of Minnesota, about listening and how to become better at it.
Steil also is a consultant to several corporations that are trying both to teach their employees to listen better and project the image that they are responsive firms because they listen.