V. V. Chari on banks...big ones, small ones? which are better

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Norwest's merger with Wells Fargo announced Monday will create a bank with branches in 21 states and some 20 million customers. What are the benefits and drawbacks of doing business at a big national bank versus a smaller local bank from the customer's point of view? We asked V. V. Chari, chair of the Economics Department at the University of Minnesota.

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