The Ombudsman for Older Minnesotans says complaints are up by 35 percent

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Complaints against nursing homes in Minnesota increased 35 percent last year. The = office of the Ombudsman for Older Minnesotans says the agency settled 24-hundred complaints in 2001. The Ombudsman program was started under federal law in 1978 to be an advocate for nursing-home residents. Ombudsman Sharon Zoesch says most complaints involve residents' rights and quality of care:

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Digitization made possible by the State of Minnesota Legacy Amendment’s Arts and Cultural Heritage Fund, approved by voters in 2008.

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